have a question? email us!
free postage Australia wide
on orders over $100
Australia's most trusted Pi supplier


Is it possible to cancel my order?
If your order hasn’t been prepared, it may be possible to cancel your order. Please contact us via email and we will do our best to accommodate your request.
How will I know how much freight will be?
We offer fixed postage costs to anywhere in Australia. Orders over $100 include free post - Click here for postage costs
May I return my item?
If the product is faulty or defective you should contact us via email or the website within 30 days of your purchase date. We ask to please contact us before returning any items. Products that are found to be in working order that have been returned will be sent back to the purchaser at their own cost. Click here for more details on Warranty & Returns
Is it safe to use my credit card here?
Of course, we use the PayPal payment gateway to ensure your personal details are confidential. No credit card details are ever held by us.
Is my privacy kept safe?
We guarantee to keep all your information in the utmost confidence. The Pi Shop is committed to your protection of your personal details. The information we collect for orders is only used to complete the order.
What information is gathered from me when purchasing product?
We request your name, email, payment details and physical address which we use to complete your order. We will keep your name and address details in a secure area of our website to make ordering your next order easier. No credit card details are ever retained by The Pi Shop.
If I contact you will you keep the information?
If you have contacted us via email or website we may keep this correspondence.
Do you share any of my information or email?
Under no circumstances will we share your information to a third party other than using your address to dispatch your goods with our frieght company.